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Case file

Credit reporting

Complaint 23710632 College Ave Student Loan Servicing

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Problem with personal statement of dispute
From
New Jersey 07901
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 30, 2026Complaint received
  2. Jun 30, 2026Sent to College Ave Student Loan Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Ave Student Loan Servicing complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
May 15, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Mar 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jan 25, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneNCExplainedYes
Feb 12, 2025Student loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneOHExplainedYes
Mar 13, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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