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Bank accounts

Complaint 18987831 First Citizens Bancshares

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Washington 980XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 25, 2026Complaint received
  2. Jan 27, 2026Sent to First Citizens Bancshares (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWVExplainedYes
Sep 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVAExplainedYes
Sep 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Sep 2, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountNCExplainedYes
Sep 1, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedSCExplainedYes
Jul 11, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountFLExplainedYes
May 30, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNExplainedYes
May 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCExplainedYes
Mar 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedSCExplainedYes
Feb 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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