Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Bank accounts

Complaint 30216853 First Citizens Bancshares

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
West Virginia 26041
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 17, 2026Complaint received
  2. Oct 20, 2026Sent to First Citizens Bancshares (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with First Citizens Bancshares?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See First Citizens Bancshares's record

More First Citizens Bancshares complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVAExplainedYes
Sep 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Sep 2, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountNCExplainedYes
Sep 1, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedSCExplainedYes
Jul 11, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountFLExplainedYes
May 30, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNExplainedYes
May 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCExplainedYes
Mar 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedSCExplainedYes
Feb 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedSCExplainedYes
Jan 25, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience