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Case file

Credit reporting

Complaint 18991882 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Account status incorrect
From
Texas 75702
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Jan 25, 2026Complaint received
  2. Jan 25, 2026Sent to Mr. Cooper
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Mar 6, 2026MortgagesIncorrect information on your reportAccount status incorrectTNExplainedYes
Mar 5, 2026MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
Mar 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Mar 3, 2026MortgagesIncorrect information on your reportAccount status incorrectGAExplainedYes
Mar 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Mar 2, 2026MortgagesIncorrect information on your reportAccount status incorrectKSExplainedYes
Mar 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Mar 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Feb 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseVTExplainedYes
Feb 25, 2026Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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