Case file
- Product
- Debt or credit management · Student loan debt relief
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 27, 2026Complaint received
- Jan 27, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about confusing or misleading advertising or marketing
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 30, 2026 | Money transfers & apps | Confusing or misleading advertising or marketing | OH | Explained | Yes |
| Feb 11, 2026 | Money transfers & apps | Confusing or misleading advertising or marketing | GA | Explained | Yes |
| Jan 26, 2026 | Money transfers & apps | Confusing or misleading advertising or marketing | NC | Explained | Yes |
| Oct 5, 2025 | Debt relief & credit repair | Confusing or misleading advertising or marketing | MS | Explained | Yes |
| Mar 15, 2025 | Money transfers & apps | Confusing or misleading advertising or marketing | VA | Explained | Yes |
| Jan 6, 2025 | Debt relief & credit repair | Confusing or misleading advertising or marketing | FL | Explained | Yes |
| Apr 6, 2024 | Money transfers & apps | Confusing or misleading advertising or marketing | FL | Explained | Yes |
| Jan 11, 2024 | Money transfers & apps | Confusing or misleading advertising or marketing | FL | Explained | Yes |
| Oct 4, 2021 | Money transfers & apps | Confusing or misleading advertising or marketing | NC | Money back | Yes |
| Jun 23, 2021 | Debt relief & credit repair | Confusing or misleading advertising or marketing | NM | Explained | Yes |
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