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Case file

Mortgages

Complaint 19187986 Sunlight Financial

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Application denials
From
Mississippi 39209
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
No
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 2, 2026Complaint received
  2. Feb 2, 2026Sent to Sunlight Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sunlight Financial complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Apr 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedNo
Feb 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMOExplainedYes
Sep 5, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processAZExplainedYes
Oct 3, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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