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Mortgages

Complaint 19722577 Sunlight Financial

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue with the application process
From
Missouri 650XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 23, 2026Complaint received
  2. Feb 24, 2026Sent to Sunlight Financial (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sunlight Financial complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Apr 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedNo
Feb 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMSExplainedNo
Sep 5, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processAZExplainedYes
Oct 3, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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