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Complaint log

Sunlight Financial complaint log

The newest complaints about Sunlight Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Payday & personal loansGetting the loanWVExplainedNo
Oct 23, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Oct 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 14, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXIn progressYes
Oct 4, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedNo
Oct 4, 2026Payday & personal loansProblem when making paymentsCOIn progressYes
Sep 20, 2026Payday & personal loansProblem with additional add-on products or servicesPAExplainedYes
Sep 19, 2026Payday & personal loansGetting the loanFLExplainedYes
Sep 17, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Sep 17, 2026Payday & personal loansGetting the loanNJExplainedYes
Sep 16, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedNo
Sep 15, 2026Payday & personal loansProblem with additional add-on products or servicesPAExplainedYes
Sep 10, 2026Payday & personal loansGetting the loanTXExplainedYes
Sep 8, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Sep 5, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedNo
Sep 5, 2026Payday & personal loansCharged fees or interest you didn't expectINExplainedNo
Sep 3, 2026Payday & personal loansCharged fees or interest you didn't expectAKExplainedYes
Aug 31, 2026Payday & personal loansCharged fees or interest you didn't expectUTExplainedYes
Aug 31, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyKSExplainedNo
Aug 28, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneCTExplainedYes
Aug 24, 2026Payday & personal loansGetting the loanVAExplainedYes
Aug 16, 2026Payday & personal loansCharged fees or interest you didn't expectTXIn progressYes
Aug 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedNo
Aug 11, 2026Payday & personal loansGetting the loanTXExplainedNo
Jul 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedNo
Jul 29, 2026Payday & personal loansGetting the loanUTExplainedYes
Jul 23, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedNo
Jul 22, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeMIExplainedNo
Jul 20, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jul 15, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Jul 10, 2026Payday & personal loansCharged fees or interest you didn't expectWVExplainedYes
Jul 9, 2026Payday & personal loansProblem with additional add-on products or servicesMIExplainedYes
Jul 9, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingNVExplainedYes
Jul 1, 2026Payday & personal loansProblem with additional add-on products or servicesWIExplainedYes
Jul 1, 2026Payday & personal loansGetting the loanCTExplainedNo
Jun 29, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedNo
Jun 19, 2026Payday & personal loansProblem when making paymentsCTExplainedNo
Jun 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes
Jun 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedNo
Jun 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedNo
Jun 1, 2026Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Jun 1, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
May 30, 2026Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedNo
May 28, 2026Payday & personal loansGetting the loanGAExplainedNo
May 27, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
May 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 11, 2026Debt collectionFalse statements or representationTold you not to respond to a lawsuit they filed against youTXExplainedYes
May 11, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
May 8, 2026Payday & personal loansGetting the loanMSExplainedYes
May 6, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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