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Auto loans & leases

Complaint 1920169 Citibank

Explained
Company
Citibank
Product
Consumer Loan · Vehicle loan
From
California 90005
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 11, 2016Complaint received
  2. May 17, 2016Sent to Citibank (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about shopping for a loan or lease

ReceivedAboutIssueStateAnswerOn time
Nov 27, 2016Payday & personal loansShopping for a loan or leaseCAFixedYes
Oct 4, 2016Payday & personal loansShopping for a loan or leaseMAExplainedYes
Aug 23, 2016Payday & personal loansShopping for a loan or leaseILFixedYes
May 12, 2016Auto loans & leasesShopping for a loan or leaseVAExplainedYes
Oct 31, 2015Payday & personal loansShopping for a loan or leaseIAExplainedYes
Oct 30, 2015Payday & personal loansShopping for a loan or leaseCAMoney backYes
Oct 22, 2015Payday & personal loansShopping for a loan or leaseNCExplainedYes
Sep 13, 2015Payday & personal loansShopping for a loan or leaseCAExplainedYes
Aug 12, 2015Payday & personal loansShopping for a loan or leaseOHExplainedYes
Jul 13, 2015Payday & personal loansShopping for a loan or leaseVAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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