Case file
Credit cards
Complaint 19363646 Coinbase
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 9, 2026Complaint received
- Feb 9, 2026Sent to Coinbase
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Coinbase complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Credit cards | Closing your accountCan't close your account | FL | In progress | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCan't close your account | FL | In progress | Yes |
| Oct 13, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Money back | Yes |
| Sep 2, 2026 | Credit cards | Closing your accountCan't close your account | WI | Money back | Yes |
| Sep 2, 2026 | Credit cards | Closing your accountCan't close your account | WI | Money back | Yes |
| Aug 11, 2026 | Credit cards | Closing your accountCan't close your account | TX | Money back | Yes |
| May 16, 2026 | Credit cards | Closing your accountCan't close your account | WA | Money back | Yes |
| Apr 7, 2026 | Credit cards | Closing your accountCan't close your account | TX | Money back | Yes |
| Feb 25, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Money back | Yes |
| Jan 30, 2026 | Credit cards | Closing your accountCan't close your account | IA | Explained | No |
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