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Complaint log

Coinbase complaint log

The newest complaints about Coinbase, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026CryptoMoney was not available when promisedNHIn progressYes
Oct 30, 2026CryptoOther service problemVAIn progressYes
Oct 30, 2026Money transfers & appsUnexpected or other feesFLIn progressYes
Oct 30, 2026CryptoOther transaction problemIDIn progressYes
Oct 30, 2026Credit cardsClosing your accountCan't close your accountFLIn progressYes
Oct 30, 2026Credit cardsClosing your accountCan't close your accountFLIn progressYes
Oct 30, 2026CryptoOther transaction problemMOIn progressYes
Oct 30, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletWAExplainedYes
Oct 29, 2026Money transfers & appsOther transaction problemNYExplainedYes
Oct 29, 2026CryptoFraud or scamFLMoney backYes
Oct 29, 2026CryptoFraud or scamCAIn progressYes
Oct 28, 2026CryptoOther service problemMTMoney backYes
Oct 28, 2026CryptoOther transaction problem-ExplainedYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Oct 27, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNYMoney backYes
Oct 27, 2026CryptoFraud or scam-In progressYes
Oct 27, 2026CryptoOther transaction problemTXExplainedYes
Oct 26, 2026CryptoOther transaction problemVAIn progressYes
Oct 26, 2026CryptoOther transaction problemNCExplainedYes
Oct 25, 2026CryptoOther transaction problemGAIn progressYes
Oct 25, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardIAMoney backYes
Oct 24, 2026Money transfers & appsUnauthorized transactions or other transaction problemGAIn progressYes
Oct 23, 2026CryptoOther service problemNYExplainedYes
Oct 23, 2026CryptoFraud or scamTXExplainedYes
Oct 23, 2026Credit cardsOther features, terms, or problemsOther problemCAMoney backYes
Oct 22, 2026CryptoFraud or scamFLIn progressYes
Oct 22, 2026CryptoOther transaction problemPAMoney backYes
Oct 21, 2026CryptoOther transaction problemINMoney backYes
Oct 21, 2026Money transfers & appsFraud or scamOKExplainedYes
Oct 21, 2026Credit cardsIncorrect information on your reportAccount status incorrectNEExplainedYes
Oct 21, 2026CryptoFraud or scamNCMoney backYes
Oct 20, 2026Money transfers & appsFraud or scamNJIn progressYes
Oct 20, 2026Money transfers & appsFraud or scamTXIn progressYes
Oct 20, 2026Bank accountsManaging an accountDeposits and withdrawalsKSExplainedYes
Oct 19, 2026CryptoOther transaction problemNJExplainedYes
Oct 19, 2026CryptoFraud or scamTXIn progressYes
Oct 19, 2026CryptoUnexpected or other feesILIn progressYes
Oct 18, 2026CryptoOther transaction problemKSExplainedYes
Oct 17, 2026CryptoFraud or scamCAExplainedYes
Oct 17, 2026CryptoOther transaction problemFLExplainedYes
Oct 15, 2026CryptoOther service problemTXMoney backYes
Oct 15, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes
Oct 15, 2026CryptoUnexpected or other feesNYMoney backYes
Oct 14, 2026CryptoOther transaction problemTXIn progressYes
Oct 13, 2026CryptoOther transaction problem-ExplainedYes
Oct 13, 2026CryptoOther transaction problemNYIn progressYes
Oct 13, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementIAMoney backYes
Oct 13, 2026CryptoOther transaction problemMOMoney backYes
Oct 13, 2026CryptoConfusing or missing disclosuresILIn progressYes
Oct 13, 2026Credit cardsClosing your accountCompany closed your accountCAMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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