Case file
Credit cards
Complaint 21019814 Coinbase
Money back- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Apr 7, 2026Complaint received
- Apr 7, 2026Sent to Coinbase
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Coinbase complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Credit cards | Closing your accountCan't close your account | FL | In progress | Yes |
| Oct 30, 2026 | Credit cards | Closing your accountCan't close your account | FL | In progress | Yes |
| Oct 13, 2026 | Credit cards | Closing your accountCompany closed your account | CA | Money back | Yes |
| Sep 2, 2026 | Credit cards | Closing your accountCan't close your account | WI | Money back | Yes |
| Sep 2, 2026 | Credit cards | Closing your accountCan't close your account | WI | Money back | Yes |
| Aug 11, 2026 | Credit cards | Closing your accountCan't close your account | TX | Money back | Yes |
| May 16, 2026 | Credit cards | Closing your accountCan't close your account | WA | Money back | Yes |
| Feb 25, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Money back | Yes |
| Feb 9, 2026 | Credit cards | Closing your accountCan't close your account | CO | Explained | Yes |
| Jan 30, 2026 | Credit cards | Closing your accountCan't close your account | IA | Explained | No |
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