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Money transfers & apps

Complaint 19593081 Optum Bank

Explained
Company
Optum Bank
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Illinois 60010
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 18, 2026Complaint received
  2. Feb 18, 2026Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2026Money transfers & appsMoney was not available when promisedSCExplainedYes
Sep 1, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jul 21, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
May 20, 2026Money transfers & appsMoney was not available when promisedVAExplainedYes
Feb 3, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jan 22, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jan 20, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jul 9, 2025Money transfers & appsMoney was not available when promisedMAExplainedYes
Feb 19, 2025Money transfers & appsMoney was not available when promisedFLExplainedYes
Apr 29, 2024Money transfers & appsMoney was not available when promisedTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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