Case file
Mortgages
Complaint 19613097 Mr. Cooper
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 19, 2026Complaint received
- Feb 19, 2026Sent to Mr. Cooper
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Mr. Cooper complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 8, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Mar 7, 2026 | Mortgages | Trouble during payment processPayment process | PA | Explained | Yes |
| Mar 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | PA | Explained | Yes |
| Mar 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NE | Explained | Yes |
| Mar 5, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | NJ | Explained | Yes |
| Mar 4, 2026 | Mortgages | Trouble during payment processPayment process | VA | Explained | Yes |
| Mar 4, 2026 | Mortgages | Trouble during payment processPayment process | IL | Explained | Yes |
| Mar 3, 2026 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| Mar 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Mar 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MO | Explained | Yes |
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