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Mortgages

Complaint 19635405 Zillow Group

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Virginia 237XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 19, 2026Complaint received
  2. Feb 26, 2026Sent to Zillow Group (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Zillow Group complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Jan 19, 2022MortgagesTrouble during payment processCAExplainedYes
Dec 1, 2021MortgagesTrouble during payment processMIExplainedYes
Oct 14, 2021MortgagesTrouble during payment processMDExplainedNo
Aug 9, 2021MortgagesTrouble during payment processFLExplainedYes
Aug 6, 2021MortgagesTrouble during payment processMDExplainedYes
Jun 25, 2021MortgagesTrouble during payment processFLExplainedYes
May 31, 2021MortgagesTrouble during payment processMAExplainedYes
May 28, 2021MortgagesTrouble during payment processTXExplainedYes
Apr 29, 2021MortgagesTrouble during payment processCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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