Case file
Bank accounts
Complaint 20107817 PenFed Credit Union
Money back- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Referral · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Mar 5, 2026Complaint received
- Mar 9, 2026Sent to PenFed Credit Union (4 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Bank accounts | Opening an accountUnable to open an account | DC | Explained | Yes |
| Sep 29, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | PA | Explained | Yes |
| Jul 30, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Jul 12, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NY | Explained | Yes |
| Jul 1, 2026 | Bank accounts | Opening an accountUnable to open an account | PA | Explained | Yes |
| Jun 10, 2026 | Bank accounts | Opening an accountUnable to open an account | MD | Explained | Yes |
| Jun 10, 2026 | Bank accounts | Opening an accountUnable to open an account | DC | Explained | Yes |
| Apr 14, 2026 | Bank accounts | Opening an accountUnable to open an account | PR | Explained | Yes |
| Mar 12, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | VA | Explained | Yes |
| Feb 10, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.