Case file
Bank accounts
Complaint 23088539 PenFed Credit Union
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Unable to open an account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 10, 2026Complaint received
- Jun 10, 2026Sent to PenFed Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Bank accounts | Opening an accountUnable to open an account | DC | Explained | Yes |
| Sep 29, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | PA | Explained | Yes |
| Jul 30, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Jul 12, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NY | Explained | Yes |
| Jul 1, 2026 | Bank accounts | Opening an accountUnable to open an account | PA | Explained | Yes |
| Jun 10, 2026 | Bank accounts | Opening an accountUnable to open an account | DC | Explained | Yes |
| Apr 14, 2026 | Bank accounts | Opening an accountUnable to open an account | PR | Explained | Yes |
| Mar 12, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | VA | Explained | Yes |
| Mar 5, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | TX | Money back | Yes |
| Feb 10, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
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