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Student loans

Complaint 2019043 Capital Management Services

Explained
Product
Student loan · Non-federal student loan
Detail
Received bad information about my loan
From
Virginia 22204
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. Jul 19, 2016Complaint received
  2. Jul 23, 2016Sent to Capital Management Services (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital Management Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 9, 2017Student loansDealing with my lender or servicerReceived bad information about my loanCTExplainedYes
Nov 29, 2016Student loansDealing with my lender or servicerReceived bad information about my loanNYExplainedYes
Nov 4, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanGAExplainedYes
Jul 29, 2016Student loansDealing with my lender or servicerReceived bad information about my loanILExplainedYes
Mar 27, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanGAExplainedYes
Jul 13, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledFLClosedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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