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Debt collector · complaint record

Capital Management Services complaints

Consumers have filed 784 complaints about Capital Management Services since 2013, 125 of them in the last 12 months (+13% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
784

Since July 2013

Last 12 months
125

+13% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
5

Newest: Nov 10, 2026

Rank
#179 of 1,963

Most complained-about debt collectors

Capital Management Services complaints by month

The busiest month was January 2026 (21 complaints). Complaints in the last 12 months are up 13% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Capital Management Services answered last 12 months

  • Closed with explanation125100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend9/15+13% vs last year

What Capital Management Services complaints are about

Top Capital Management Services problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 117
  • Debt was result of identity theft 42
  • Debt was paid 32
  • Debt was already discharged in bankruptcy and is no longer owed 5

Where Capital Management Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (105), Florida (103), New York (75), Texas (51), New Jersey (38).

Capital Management Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Preferred CreditDebt collection50131+52%100%0%C
2Collection Bureau of the Hudson ValleyDebt collection51130+44%100%0%C
3McCarthy, Burgess & WolffDebt collection74130+18%100%25%B
4Lloyd & McDanielDebt collection55127-18%99.2%0%C
5Capital Management ServicesDebt collection54125+13%100%0%C
6Jim Bottin EnterprisesDebt collection13124+23%91.1%0%F
7GLA CollectionDebt collection60122-26%100%0%C
8Roadrunner Account ServicesDebt collection47121+78%100%0%D

Compare side by side: Capital Management Services vs Preferred Credit · Capital Management Services vs Collection Bureau of the Hudson Valley · Capital Management Services vs McCarthy, Burgess & Wolff · Capital Management Services vs Lloyd & McDaniel

What people say about Capital Management Services

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Latest Capital Management Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftLAExplainedYes
Oct 29, 2026Debt collectionCommunication tacticsFrequent or repeated callsRIExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursRIExplainedYes
Oct 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Oct 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Oct 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debt-ExplainedYes
Oct 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amount-ExplainedYes
Sep 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Sep 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Sep 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTNExplainedYes
Sep 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes

Questions about Capital Management Services

How many complaints does Capital Management Services have?

Capital Management Services has 784 complaints on record since July 2013, including 125 in the last 12 months and 5 in the last 30 days. That makes it number 424 of every company by complaints this year.

Does Capital Management Services respond to complaints?

Yes. Capital Management Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 54/100 (grade C).

What do people complain about most with Capital Management Services?
Is Capital Management Services legit?

Capital Management Services is a real company with a public complaint record: consumers have complained about it 784 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Capital Management Services legit? for the signals, red flags and how to protect yourself.

Are complaints about Capital Management Services going up or down?

Up. There were 125 complaints in the last 12 months against 111 in the 12 before (+13%). See every month.

How do I file a complaint against Capital Management Services?

Complain to Capital Management Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Capital Management Services complaints come from?

Most come from California (105), Florida (103), New York (75). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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