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Prepaid & gift cards

Complaint 20227882 KeyBank

Explained
Company
KeyBank
Product
Prepaid card · Government benefit card
Detail
Card company isn't resolving a dispute about a purchase or transfer
From
Illinois 61108
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 13, 2026Complaint received
  2. Mar 13, 2026Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about problem with a purchase or transfer

ReceivedAboutIssueStateAnswerOn time
Jul 7, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Feb 11, 2026Prepaid & gift cardsProblem with a purchase or transferOvercharged for a purchase or transfer you did make with the cardCOExplainedYes
Jan 27, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardOHExplainedYes
Nov 26, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Jul 7, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
May 11, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
May 11, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Apr 28, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Mar 6, 2025Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNYExplainedYes
Feb 26, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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