Complaint 20240733 Castle and Cookie Mortgage

Explained

Company: Castle and Cookie Mortgage
Product: Mortgage · Conventional home mortgage
Issue: Problem with a company's investigation into an existing problem
Detail: Their investigation did not fix an error on your report
From: Colorado 80603
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint is the result of an isolated error

Mar 13, 2026Complaint received
Mar 13, 2026Sent to Castle and Cookie Mortgage
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Castle and Cookie Mortgage complaints about problem with a company's investigation into an existing problem

Received	About	Issue	State	Answer	On time
May 2, 2026	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	IN	Fixed	Yes
Apr 10, 2026	Mortgages	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	CO	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works