Complaint 21824208 Castle and Cookie Mortgage

Fixed

Company: Castle and Cookie Mortgage
Product: Credit reporting or other personal consumer reports · Credit reporting
Issue: Problem with a company's investigation into an existing problem
Detail: Their investigation did not fix an error on your report
From: Indiana 46552
Filed by: Web
Company's answer: Closed with non-monetary relief
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

May 2, 2026Complaint received
Jun 18, 2026Sent to Castle and Cookie Mortgage (47 days later)
AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Castle and Cookie Mortgage complaints about problem with a company's investigation into an existing problem

Received	About	Issue	State	Answer	On time
Apr 10, 2026	Mortgages	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	CO	Fixed	Yes
Mar 13, 2026	Mortgages	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	CO	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works