Case file
Payday & personal loans
Complaint 20296439 Ally Financial
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Title loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 16, 2026Complaint received
- Mar 16, 2026Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 18, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | DC | Explained | Yes |
| Jul 29, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Fixed | Yes |
| Jul 14, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | OH | Explained | Yes |
| May 29, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | PA | Explained | Yes |
| May 14, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | PA | Explained | Yes |
| May 1, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | HI | Explained | Yes |
| May 21, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | TN | Explained | Yes |
| May 2, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Explained | Yes |
| Jul 17, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | MD | Money back | Yes |
| Jun 11, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | GA | Explained | Yes |
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