Case file
Payday & personal loans
Complaint 24738367 Ally Financial
Fixed- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 29, 2026Complaint received
- Jul 29, 2026Sent to Ally Financial
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Ally Financial complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 18, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | DC | Explained | Yes |
| Jul 14, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | OH | Explained | Yes |
| May 29, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | PA | Explained | Yes |
| May 14, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | PA | Explained | Yes |
| May 1, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | HI | Explained | Yes |
| Mar 16, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | NY | Explained | Yes |
| May 21, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | TN | Explained | Yes |
| May 2, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Explained | Yes |
| Jul 17, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | MD | Money back | Yes |
| Jun 11, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | GA | Explained | Yes |
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