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Payday & personal loans

Complaint 9532440 Ally Financial

Money back
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Maryland 20706
Filed by
Phone
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 17, 2024Complaint received
  2. Jul 17, 2024Sent to Ally Financial
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Ally Financial complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Aug 18, 2026Payday & personal loansProblem with the payoff process at the end of the loanDCExplainedYes
Jul 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXFixedYes
Jul 14, 2026Payday & personal loansProblem with the payoff process at the end of the loanOHExplainedYes
May 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
May 14, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
May 1, 2026Payday & personal loansProblem with the payoff process at the end of the loanHIExplainedYes
Mar 16, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
May 21, 2025Payday & personal loansProblem with the payoff process at the end of the loanTNExplainedYes
May 2, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jun 11, 2024Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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