Case file
Credit reporting
Complaint 20344948 MRS BPO
Fixed- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Mar 17, 2026Complaint received
- Apr 23, 2026Sent to MRS BPO (37 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More MRS BPO complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | OH | Fixed | Yes |
| Jul 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | WI | Explained | Yes |
| Jul 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Fixed | Yes |
| Jul 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | IL | Fixed | Yes |
| Jul 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NC | Explained | Yes |
| May 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | TX | Fixed | Yes |
| Apr 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Apr 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Fixed | Yes |
| Feb 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | OH | Fixed | Yes |
| Feb 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Fixed | Yes |
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