Case file
Credit reporting
Complaint 24636132 MRS BPO
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jul 27, 2026Complaint received
- Jul 27, 2026Sent to MRS BPO
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More MRS BPO complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | OH | Fixed | Yes |
| Jul 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Fixed | Yes |
| Jul 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | IL | Fixed | Yes |
| Jul 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NC | Explained | Yes |
| May 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | TX | Fixed | Yes |
| Apr 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Apr 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Fixed | Yes |
| Mar 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Fixed | Yes |
| Feb 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | OH | Fixed | Yes |
| Feb 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Fixed | Yes |
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