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Payday & personal loans

Complaint 20407531 Citibank

Explained
Company
Citibank
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Arkansas 71601
Filed by
Postal mail · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 19, 2026Complaint received
  2. Mar 19, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processNYMoney backYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Nov 2, 2026Credit cardsProblem when making paymentsProblem during payment processUTMoney backYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNVMoney backYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processILExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processMNExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processWVExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes

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