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Credit cards

Complaint 31343228 Citibank

Explained
Company
Citibank
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Illinois 60123
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 29, 2026Complaint received
  2. Oct 29, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processNYMoney backYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Nov 2, 2026Credit cardsProblem when making paymentsProblem during payment processUTMoney backYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNVMoney backYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processMNExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processWVExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processTXIn progressYes

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