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Credit cards

Complaint 20423163 HSBC

Explained
Company
HSBC
Product
Credit card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
Pennsylvania 18017
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 19, 2026Complaint received
  2. May 13, 2026Sent to HSBC (55 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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