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Money transfers & apps

Complaint 20425555 FIS

Explained
Product
Money transfer, virtual currency, or money service · Check cashing service
From
California 94509
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 19, 2026Complaint received
  2. Apr 2, 2026Sent to FIS (14 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about problem with customer service

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Nov 13, 2025Money transfers & appsProblem with customer serviceSCExplainedYes
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Feb 2, 2023Debt relief & credit repairProblem with customer serviceCOExplainedYes
May 29, 2022Money transfers & appsProblem with customer serviceTXExplainedYes
Aug 27, 2019Money transfers & appsProblem with customer serviceCAExplainedYes
Aug 27, 2018Money transfers & appsProblem with customer serviceCAExplainedYes
Jun 27, 2018Money transfers & appsProblem with customer serviceIDExplainedYes

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