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Payday & personal loans

Complaint 20525369 Citibank

Money back
Company
Citibank
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
New Jersey 07047
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 24, 2026Complaint received
  2. Apr 21, 2026Sent to Citibank (28 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processNYMoney backYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Nov 2, 2026Credit cardsProblem when making paymentsProblem during payment processUTMoney backYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processNVMoney backYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processILExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processMNExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processWVExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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