Case file
Mortgages
Complaint 20795276 KeyBank
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Delays with the closing process
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 31, 2026Complaint received
- Mar 31, 2026Sent to KeyBank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 5, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | FL | Explained | Yes |
| Oct 5, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | NY | Explained | Yes |
| Oct 3, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | OH | Explained | Yes |
| Sep 19, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | NY | Explained | Yes |
| Sep 12, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | OH | Explained | Yes |
| Sep 10, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | OH | Explained | Yes |
| Jul 28, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | ID | Fixed | Yes |
| Jul 28, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | ID | Fixed | Yes |
| Apr 29, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | NY | Explained | Yes |
| Apr 14, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | PA | Money back | Yes |
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