Case file
Mortgages
Complaint 24696541 KeyBank
Fixed- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Delays with the closing process
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Jul 28, 2026Complaint received
- Jul 28, 2026Sent to KeyBank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More KeyBank complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 5, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | FL | Explained | Yes |
| Oct 5, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | NY | Explained | Yes |
| Oct 3, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | OH | Explained | Yes |
| Sep 19, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | NY | Explained | Yes |
| Sep 12, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | OH | Explained | Yes |
| Sep 10, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | OH | Explained | Yes |
| Jul 28, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | ID | Fixed | Yes |
| Apr 29, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | NY | Explained | Yes |
| Apr 14, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | PA | Money back | Yes |
| Mar 31, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | WA | Explained | Yes |
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