Case file
Credit reporting
Complaint 20983799 Truist
Fixed- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 6, 2026Complaint received
- Apr 6, 2026Sent to Truist
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Truist complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 11, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | FL | In progress | Yes |
| Oct 8, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | NC | In progress | Yes |
| Sep 7, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | TN | Explained | Yes |
| Jun 4, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jan 30, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | MD | Fixed | Yes |
| Dec 12, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Nov 19, 2025 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | FL | Explained | Yes |
| Nov 10, 2025 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | GA | Explained | Yes |
| Feb 10, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Jan 22, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | GA | Explained | Yes |
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