Case file
Credit reporting
Complaint 22907220 Truist
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 4, 2026Complaint received
- Jun 4, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 11, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | FL | In progress | Yes |
| Oct 8, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | NC | In progress | Yes |
| Sep 7, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | TN | Explained | Yes |
| Apr 6, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | NV | Fixed | Yes |
| Jan 30, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | MD | Fixed | Yes |
| Dec 12, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Nov 19, 2025 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | FL | Explained | Yes |
| Nov 10, 2025 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | GA | Explained | Yes |
| Feb 10, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Jan 22, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | GA | Explained | Yes |
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