Case file
Debt collection
Complaint 21026270 Firstsource Business Process Services
Explained- Product
- Debt collection · Other debt
- Detail
- You told them to stop contacting you, but they keep trying
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 7, 2026Complaint received
- Apr 7, 2026Sent to Firstsource Business Process Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstsource Business Process Services complaints about electronic communications
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | TX | In progress | Yes |
| Oct 19, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | CA | In progress | Yes |
| Sep 16, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | FL | Explained | Yes |
| Aug 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | MI | Explained | Yes |
| Aug 20, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | CA | Explained | Yes |
| Aug 18, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | VA | Explained | Yes |
| Jul 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | TX | Explained | Yes |
| Jul 12, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | MI | Explained | Yes |
| Apr 29, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | OH | Explained | Yes |
| Mar 10, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | CA | Explained | Yes |
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