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Money transfers & apps

Complaint 21070278 Citibank

Explained
Company
Citibank
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Virginia 20148
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 8, 2026Complaint received
  2. Apr 8, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Money transfers & appsWrong amount charged or received-ExplainedYes
Oct 5, 2026Money transfers & appsWrong amount charged or receivedMOMoney backYes
Sep 12, 2026Money transfers & appsWrong amount charged or receivedCAExplainedYes
Aug 25, 2026Money transfers & appsWrong amount charged or receivedPAExplainedYes
Jul 21, 2026Money transfers & appsWrong amount charged or receivedCAFixedYes
May 22, 2026Money transfers & appsWrong amount charged or receivedNCExplainedYes
May 15, 2026Money transfers & appsWrong amount charged or receivedFLExplainedYes
Apr 29, 2026Money transfers & appsWrong amount charged or receivedFLExplainedYes
Mar 31, 2026Money transfers & appsWrong amount charged or receivedNVExplainedYes
Feb 24, 2026Money transfers & appsWrong amount charged or receivedILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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