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Money transfers & apps

Complaint 24444931 Citibank

Fixed
Company
Citibank
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
California 91702
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 21, 2026Complaint received
  2. Jul 21, 2026Sent to Citibank
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Citibank complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Money transfers & appsWrong amount charged or received-ExplainedYes
Oct 5, 2026Money transfers & appsWrong amount charged or receivedMOMoney backYes
Sep 12, 2026Money transfers & appsWrong amount charged or receivedCAExplainedYes
Aug 25, 2026Money transfers & appsWrong amount charged or receivedPAExplainedYes
May 22, 2026Money transfers & appsWrong amount charged or receivedNCExplainedYes
May 15, 2026Money transfers & appsWrong amount charged or receivedFLExplainedYes
Apr 29, 2026Money transfers & appsWrong amount charged or receivedFLExplainedYes
Apr 8, 2026Money transfers & appsWrong amount charged or receivedVAExplainedYes
Mar 31, 2026Money transfers & appsWrong amount charged or receivedNVExplainedYes
Feb 24, 2026Money transfers & appsWrong amount charged or receivedILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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