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Money transfers & apps

Complaint 21165586 Citibank

Fixed
Company
Citibank
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
New York 11355
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 11, 2026Complaint received
  2. Apr 11, 2026Sent to Citibank
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Citibank complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Money transfers & appsUnauthorized transactions or other transaction problemILExplainedYes
Oct 15, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Oct 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Sep 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Aug 28, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Aug 14, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Aug 12, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Jul 27, 2026Money transfers & appsUnauthorized transactions or other transaction problemMOMoney backYes
Jul 20, 2026Money transfers & appsUnauthorized transactions or other transaction problemDCExplainedYes
Jul 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemSDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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