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Money transfers & apps

Complaint 25940890 Citibank

Explained
Company
Citibank
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
New York 10457
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 28, 2026Complaint received
  2. Aug 28, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Money transfers & appsUnauthorized transactions or other transaction problemILExplainedYes
Oct 15, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Oct 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Sep 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Aug 14, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYExplainedYes
Aug 12, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Jul 27, 2026Money transfers & appsUnauthorized transactions or other transaction problemMOMoney backYes
Jul 20, 2026Money transfers & appsUnauthorized transactions or other transaction problemDCExplainedYes
Jul 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemSDExplainedYes
Apr 11, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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