Case file
Money transfers & apps
Complaint 24623862 Citibank
Money back- Product
- Money transfer, virtual currency, or money service · Mobile or digital wallet
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 27, 2026Complaint received
- Jul 27, 2026Sent to Citibank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Citibank complaints about unauthorized transactions or other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | IL | Explained | Yes |
| Oct 15, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | NY | Explained | Yes |
| Oct 2, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | MI | Explained | Yes |
| Sep 2, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | CA | Explained | Yes |
| Aug 28, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | NY | Explained | Yes |
| Aug 14, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | NY | Explained | Yes |
| Aug 12, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | MI | Explained | Yes |
| Jul 20, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | DC | Explained | Yes |
| Jul 9, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | SD | Explained | Yes |
| Apr 11, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | NY | Fixed | Yes |
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