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Student loans

Complaint 21168147 Ascendium Education Group

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
Missouri 63125
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 12, 2026Complaint received
  2. Apr 12, 2026Sent to Ascendium Education Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ascendium Education Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jun 9, 2026Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes
May 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Apr 20, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOHExplainedYes
Apr 14, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Mar 13, 2026Student loansDealing with your lender or servicerProblem with customer servicePAExplainedYes
Mar 11, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedILExplainedYes
Mar 1, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Feb 27, 2026Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
Feb 16, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNVExplainedYes
Feb 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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