Case file
Credit cards
Complaint 21172021 Colony Brands
Explained- Product
- Credit card · Store credit card
- Detail
- Problem with customer service
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 12, 2026Complaint received
- May 15, 2026Sent to Colony Brands (33 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Colony Brands complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 3, 2026 | Credit cards | Other features, terms, or problemsOther problem | MA | Explained | Yes |
| May 26, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | NV | Explained | Yes |
| Apr 1, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | NJ | Explained | Yes |
| Aug 15, 2025 | Credit cards | Other features, terms, or problemsOther problem | OR | Explained | Yes |
| Mar 27, 2025 | Credit cards | Other features, terms, or problemsProblem with customer service | LA | Explained | Yes |
| Mar 27, 2025 | Credit cards | Other features, terms, or problemsProblem with customer service | LA | Explained | Yes |
| Jan 27, 2025 | Credit cards | Other features, terms, or problemsOther problem | IL | Explained | Yes |
| Jan 24, 2025 | Credit cards | Other features, terms, or problemsOther problem | IA | Explained | Yes |
| Dec 25, 2024 | Credit cards | Other features, terms, or problemsOther problem | PA | Explained | Yes |
| Nov 27, 2024 | Credit cards | Other features, terms, or problemsProblem with customer service | PA | Explained | Yes |
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