Complaint 21186350 Banner

Explained

Company: Banner
Product: Student loan · Private student loan
Issue: Improper use of your report
Detail: Credit inquiries on your report that you don't recognize
From: Illinois 62704
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint provided an opportunity to answer consumer's questions

Apr 13, 2026Complaint received
Jul 22, 2026Sent to Banner (100 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Banner complaints about improper use of your report

Received	About	Issue	State	Answer	On time
Apr 28, 2026	Credit reporting	Improper use of your reportCredit inquiries on your report that you don't recognize	CA	Explained	Yes
Jan 6, 2026	Credit reporting	Improper use of your reportCredit inquiries on your report that you don't recognize	WA	Explained	Yes
Sep 12, 2023	Credit reporting	Improper use of your reportCredit inquiries on your report that you don't recognize	WA	Explained	Yes
Apr 30, 2022	Credit reporting	Improper use of your reportReporting company used your report improperly	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works