Complaint 2143905 American Express

Explained

Company: American Express
Product: Prepaid card · Gift or merchant card
Issue: Fees
From: Illinois 60015
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Oct 3, 2016Complaint received
Oct 6, 2016Sent to American Express (3 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Express complaints about fees

Received	About	Issue	State	Answer	On time
Apr 1, 2017	Prepaid & gift cards	Fees	OH	Money back	Yes
Jan 6, 2017	Prepaid & gift cards	Fees	TX	Explained	Yes
Jan 5, 2017	Prepaid & gift cards	Fees	NJ	Explained	Yes
Dec 6, 2016	Prepaid & gift cards	Fees	MA	Money back	Yes
Oct 4, 2016	Prepaid & gift cards	Fees	FL	Explained	Yes
Sep 8, 2016	Prepaid & gift cards	Fees	CA	Explained	Yes
Aug 28, 2016	Prepaid & gift cards	Fees	CA	Explained	Yes
Aug 26, 2016	Prepaid & gift cards	Fees	CA	Explained	Yes
Jul 27, 2016	Prepaid & gift cards	Fees	OH	Explained	Yes
Jul 13, 2016	Prepaid & gift cards	Fees	AL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works