Case file
Payday & personal loans
Complaint 21504431 PenFed Credit Union
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 22, 2026Complaint received
- Apr 22, 2026Sent to PenFed Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about charged fees or interest you didn't expect
| Received | About | Issue | State | Answer | On time |
|---|
| May 19, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | ME | Money back | Yes |
| Jul 24, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Jul 5, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Mar 19, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | FL | Explained | Yes |
| Mar 12, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | CA | Explained | Yes |
| Feb 1, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | DC | Explained | Yes |
| Sep 6, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Feb 3, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | LA | Money back | Yes |
| Jan 4, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | VA | Explained | Yes |
| Nov 30, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | AL | Explained | Yes |
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