Complaint 2154823 U.S. Bank

Explained

Company: U.S. Bank
Product: Prepaid card · Gift or merchant card
Issue: Fees
From: Florida 34677
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Oct 12, 2016Complaint received
Oct 19, 2016Sent to U.S. Bank (7 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about fees

Received	About	Issue	State	Answer	On time
Jan 27, 2017	Prepaid & gift cards	Fees	GA	Money back	Yes
Dec 27, 2016	Prepaid & gift cards	Fees	RI	Explained	Yes
Oct 21, 2016	Prepaid & gift cards	Fees	KY	Money back	Yes
Aug 5, 2016	Prepaid & gift cards	Fees	MN	Money back	Yes
Jul 8, 2016	Prepaid & gift cards	Fees	MI	Explained	Yes
Jun 26, 2016	Prepaid & gift cards	Fees	CO	Explained	Yes
May 4, 2016	Prepaid & gift cards	Fees	IN	Explained	Yes
Apr 23, 2016	Prepaid & gift cards	Fees	CA	Explained	Yes
Jan 31, 2016	Prepaid & gift cards	Fees	CO	Money back	Yes
Dec 24, 2015	Prepaid & gift cards	Fees	NC	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works