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Prepaid & gift cards

Complaint 2313360 U.S. Bank

Money back
Company
U.S. Bank
Product
Prepaid card · General purpose card
Issue
Fees
From
Georgia 30024
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 27, 2017Complaint received
  2. Feb 2, 2017Sent to U.S. Bank (6 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More U.S. Bank complaints about fees

ReceivedAboutIssueStateAnswerOn time
Dec 27, 2016Prepaid & gift cardsFeesRIExplainedYes
Oct 21, 2016Prepaid & gift cardsFeesKYMoney backYes
Oct 12, 2016Prepaid & gift cardsFeesFLExplainedYes
Aug 5, 2016Prepaid & gift cardsFeesMNMoney backYes
Jul 8, 2016Prepaid & gift cardsFeesMIExplainedYes
Jun 26, 2016Prepaid & gift cardsFeesCOExplainedYes
May 4, 2016Prepaid & gift cardsFeesINExplainedYes
Apr 23, 2016Prepaid & gift cardsFeesCAExplainedYes
Jan 31, 2016Prepaid & gift cardsFeesCOMoney backYes
Dec 24, 2015Prepaid & gift cardsFeesNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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