Case file
Mortgages
Complaint 21555689 Solar Mosaic
Explained- Product
- Mortgage · Other type of mortgage
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- No
- Apr 24, 2026Complaint received
- May 15, 2026Sent to Solar Mosaic (21 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Solar Mosaic complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| May 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | VA | Explained | No |
| May 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | TX | Explained | No |
| Apr 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Mar 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | HI | Explained | Yes |
| Mar 17, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | WA | Explained | Yes |
| Mar 16, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | FL | Explained | No |
| Feb 26, 2026 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | IL | Explained | Yes |
| Feb 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Jan 27, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | WA | Explained | Yes |
| Jan 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
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